FAQ
Got Questions? We’ve Got Answers!
Your Beyond Ordinary shopping experience guide:
- Begin your style journey by clicking 'SHOP' to select your styles.
- Proceed to checkout when ready. Email confirmation will be sent out post order. No changes after confirmation.
- Effortless Payments: We accept payment transfers directly with E-Wallets, Pay and Scan through QR, and Cash On Delivery orders. You might want to refer with this page in scanning and paying your order via QR: Pay via QR
- We'll send you a tracking number via email as soon as your order is prepped and ready to ship.
Approximate time of transit are as follow:
- Metro Manila Area 4-8 working days
- Outside Metro Manila Area 7-10 working days
- Regrettably, we do not currently ship to international destinations as we are in search of a cost-effective and reliable courier service.
- Customers outside Philippines wishing to buy ENDVR products should contact us directly for further assistance.
Our 7-day return policy allows for returns within 7 days of item receipt. Items must be unworn, with tags, in original packaging, and proof of purchase. Contact us at contact@endvrph.com for return initiation.
Since we believe that one size does not fit all, we advise checking our Size Chart page for comprehensive sizing details. This would ensure that the product you will received is made just for you.